Privacy Policy
Effective Date: January 9, 2026
Ideal Protocol – Metabolism and Weight Management (“Ideal Protocol,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we protect it in accordance with applicable privacy and data protection laws.
Information We Collect
We may collect the following types of information:
Information You Provide
Name, phone number, and email address
Location preference (e.g., Roseville, Folsom, Sacramento, Elk Grove, Virtual)
Appointment requests and communications
Information related to your wellness goals or program interests (optional)
Information Collected Automatically
IP address, browser type, and device information
Website usage data (pages viewed, time spent, interactions)
Cookies and similar technologies
How We Use Your Information
We use your information to:
Respond to inquiries and schedule consultations
Provide coaching services and customer support
Communicate with you regarding services, appointments, and follow-ups
Improve our website, services, and user experience
Measure marketing effectiveness and manage lead follow-up
Telehealth and Health Information
Ideal Protocol provides coaching and metabolic health support services. Medical consultations, when applicable, are conducted by independent licensed healthcare providers through a contracted telehealth provider network.
We may collect information related to your health goals or interests; however, medical information generated during telehealth consultations is created and maintained by licensed healthcare providers.
Healthcare providers and their systems are responsible for maintaining medical records in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Ideal Protocol works with partners that utilize appropriate administrative, technical, and physical safeguards to protect sensitive information.
How We Share Information
We do not sell your personal information.
We may share your information only as necessary with:
Licensed healthcare providers involved in your care
Pharmacy partners responsible for prescription fulfillment
Service providers that support our operations (e.g., CRM systems, scheduling platforms, communication tools, hosting providers)
Advertising and analytics partners (for campaign performance and measurement, when applicable)
Legal or regulatory authorities when required by law
All third parties are expected to safeguard your information and use it only for authorized purposes.
Lead Forms and Advertising Platforms
If you submit your information through advertising platforms (such as Meta/Facebook/Instagram or other lead forms), that platform may share your information with us. Your interaction with those platforms is governed by their respective privacy policies.
We use this information to contact you and provide requested services or scheduling assistance.
Text Messages and Phone Communications
By providing your phone number, you consent to receive calls and text messages from Ideal Protocol regarding scheduling, services, and follow-up communications.
Message and data rates may apply. You may opt out at any time by replying STOP to text messages or contacting us directly.
Cookies and Analytics
We use cookies and similar technologies to:
Improve website functionality
Understand user behavior
Measure advertising performance
You may control cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
While no system is completely secure, we take appropriate steps to protect your information.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Request access to your personal information
Request correction or deletion of your information
Opt out of marketing communications
You can unsubscribe from emails using the link provided or opt out of SMS by replying STOP.
To make a request, please contact us using the information below.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your information, please contact us:
Ideal Protocol – Metabolism and Weight Management
1050 Opportunity Drive, Suite 160A
Roseville, CA 95678
Phone: (916) 781-3322
